Privacy Policy


Feather London Ltd (“we”, “our”, “us”) respect the privacy of our online visitors and customers (“you”, “your”, “yours”) to our website www.featherlondon.com, and we recognise the importance of protecting the information we collect.

Our Privacy Policy is provided to enable our online visitors and customers to be informed of how we use your information, by visiting www.featherlondon.com you accept the practices described here and agree to our Terms & Conditions.

Please note: while this policy applies to this Wesbite, it does not apply to any website, company or organisation to which we link. Please ensure you read the policies of other websites before submitting any personal information.

What personal information do we collect?

We collect information in various ways from our online visitors when they place an order online, or when they register for our Newsletter or other services.

If an order is placed through our Website, we collect personal information including your name, email address, payment method, billing address and shipping address so that we can process and fulfil your order.

Your payment details are processed via Shopify Payments or PayPal and are neither transmitted nor stored by us.

Other information we collect

As a user of our website, we may collect other non-personal information about the use of our website. This includes pages visited, times and volume of visitors to our website.

How is this information used?

We use your personal information to process orders, payments and to provide you with a personal shopping experience. We will use your details to fulfil and manage your orders and your account. When you order via our website, you opt-in to our Newsletter. Statistical information that we collect is used to improve the browsing experience of visitors to our website.

We do not share your personal information with any third party for marketing or any other purposes.

What about cookies?

We use Cookies to keep track of how often you visit our website, the content of your cart and previous purchases. We also use Cookies to determine if you have signed up to our Newsletter before, so as to not ask you again. Most web browsers are automatically set up to accept cookies, but you can change these settings if you prefer. Your can still use our Website with Cookies turned off.

Your consent

By visiting www.featherlondon.com you are accepting and consenting to the practices in this Privacy Policy and our Terms & Conditions.